These are our most frequently asked questions

Your username is the email address you provided when you signed up for our service. Your password is your last name, which you can abbreviate to the first few letters.
Please be sure:
  • You are using the email address you registered with
  • That you filled out the form your welcome letter points to
Most reviews are almost never posted instantly. Some sites take longer than others to post reviews.
Since all review requests are sent via your email system, just check your "sent" box.
No. All legitimate review sites require that the reviewer personally post their reviews. Here is what you can do:
  • You can take a screenshot of a review on any site and post it on your Facebook page. The review will not count towards your Facebook reviews, but it will enable anyone visiting your Facebook page to see the review.
  • You can ask the customer to give you a review on another site. To make this easy for them we recommend copying the review and sending it to them with a request for an additional review. Explain they might be able copy and paste the original review into a new site.